Description
DEMO VIDEO
DEMO - IP Phone Training System
DEMO - Cisco Attendant Console
The VoIPTrainer is an interactive end user training
and support tool that covers the basic to advanced features of the
Cisco 7900 series IP phones. The teachable moment is different for
everyone, and the VoIPTrainer enables end users to access training when
they need it, with their phone in front of them.
The cost savings generated by reduced support calls creates a return on investment greater than the total cost of the tool.
Cisco IP Phone End User Training
- VoIPT-7900
Complete product suite includes the following Cisco IP Phone Training products (English Version):
7905, 7906, 7911, 7912, 7920, 7914, 7940, 7941, 7942, 7945, 7960, 7961, 7962, 7965, 7970, 7971 and 7975
- VoIPT-AC
Cisco Attendant Console
Objectives
- Train and support the Cisco IP phone end users in your entire organization.
- Initial training - Enhance classroom training or use as a stand alone training program.
- Provides on demand, on-going support with the click of a mouse
- Learn the basic to advanced features of Cisco IP phones
- Eliminate costly support calls to the help desk
- Train newly hired employees
- Increase end user acceptance and usage of phones
- Generate a maximum return on your Cisco IP phone investment
Prerequisites
There are no prerequisites for this course.
Who Should Attend
Who Needs VoIPTrainer?
The VoIPTrainer is a necessary requirement for all companies wanting to
maximize the return on their Cisco IP phone investment. No other
solution in the marketplace can provide your organization with a
training and support solution that is readily available anytime,
anywhere.
The VoIPTrainer is a must for your organization if you have already deployed IP Telephony,
and:
- Your IT department continues to receive support calls.
- Your end-users are using these "business tools" like their old PBX system.
- You recently added new employees and need to effectively train them all.
- Your company recently deployed new applications and needs to train all end-users.
If you are considering IP Telephony:
- You need to successfully train your organization.
- You want to greatly reduce or eliminate support questions to your IT department.
Program Features & Benefits:
Proven Effective
The VoIPTrainer is proven to increase user acceptance and phone usage by 200%!
Accessible
The VoIPTrainer is available anywhere, anytime, so
your employees get the answers they need, when they need them. Access
the VoIPTrainer via the Internet or your company's intranet.
Flexible
End users can access training when they need it, with their phone in front of them.
Customizable
The VoIPTrainer is an exact replica of the
end-users' Cisco IP phone, and can be customized to match your
company's phone number, speed dial names, line extensions, voicemail
prompts, soft keys and more. Please contact you Skyline-ATS Account
Manager for more information on customization can be accomplished.
Multilingual
The VoIPTrainer can be translated into any language
resulting in consistent training and support throughout your entire
organization.
Supplement to Instructor-Led Training
Instructors can demonstrate the phone's features and
train end-users right in front of a PC. Users also have unlimited
access to the training when they return to their desks.
Convenient Support Tool
Your end users and IT staff can use the VoIPTrainer
as a quick reference to address questions. The cost savings generated
by reduced support calls creates a return on investment greater than
the total cost of the tool.
Ongoing Organization-Wide Training
Provide an effective and easy-to-use training and support tool for all new employees.
Training Modules Include:
» Shortcuts to streamline your daily activities
» Basic and advanced features
» Access voicemail features
» Multiple call handling
» Using the corporate directory
» Transferring calls
» Conference calls
» Parking and retrieving calls
» Setting up the address book
» Advanced call handling
» And Much More
Cisco 7900 IP Phone Training Pricing:
- VoIPT-7900 - Cisco 7900 IP Phone End User Training (Models listed above)
$4,000.00 per server - VoIPT-AC - Cisco Attendant Console
$2,000.00 per server
Add-On Annual Service/Value Pack:
For an additional annual fee, this package provides the following value adds for the products listed above:
- Phone Support Service
- Product Upgrades (New Cisco Phones, Applications and Call Manager Releases)
- Text Editing Tool
- VoIPTrainer Update Services
- Tracking Tool
- Reporting Service
Annual Service/Value Pack Pricing:
- VoIPT-7900 Service Package
$1,500.00 per year
- VoIPT-AC Service Package
$500.00 per year
Product Purchase Terms:
- A separate license must be purchased for each server the program is
installed on. Unlimited use of the product is granted for each server
install.
- For customers that have not previously purchased an Annual
Service/Value Pak or have allowed their coverage to lapse, a
reinstatement fee of 25% will be added to the listed Annual
Service/Value Pak Fee.
- Cisco Attendant Console Application can only be viewed with the Flash programs and is not accessible via the phone.
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