Description
Implementing Cisco IOS Unified Communications Part 2
(IIUC2) v1.0, reviews the Cisco Unified Communications Manager Express
and Cisco Unity Express architecture, components, functionality, and
features. This course describes the advanced features available for
Cisco Unified Communications Manager Express and Cisco Unity Express
and provides a command-line interface (CLI)-based implementation guide. Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Configure the basic features and functionality of Cisco Unified
Communications Manager Express to support IP phones, analog voice
interfaces, digital voice interfaces, VoIP dial peers, digit
manipulation, class of service, network management, and capturing Call
Detail Records.
- Configure basic SCCP phone features
- Configure advanced Cisco Unified Communications Manager Express features for both SIP and SCCP phones
- Implement hardware and software media resources: transcoding, conferencing, and music on hold
- Implement Cisco Unified CallConnector Mobility server to track
Cisco Unified Communications Manager Express phones and PSTN
connections, provide single number reach services, and integrate call
control through Windows add-ins
- Configure Cisco Unity Express: users, groups, voice
mailboxes, Instant Messaging, VoiceView, notification, Live Record,
Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
- Extend Cisco Unity Express by configuring a Unified Messaging
Gateway to simplify VPIM networking between Cisco Unity Express
implementations
- Review monitoring and troubleshooting techniques for
long-term management and maintenance of Cisco Unified Communications
Manager Express, Cisco Unity Express, and UMG
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing.
- Basic internetworking skills taught in Interconnecting Cisco
Network Devices1 and 2 (ICND1, ICND2), or CCNA equivalent knowledge.
- Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.
- Knowledge of traditional public switched telephone network
(PSTN) operations and technologies, or the knowledge and skills from
(IIUC).
- Completed the IIUC course or have the equivalent experience.
Who Should Attend
The primary audience for this course is an IT
staff member of a small or medium-sized business and Cisco Partners who
will be supporting Cisco Unified Communications Manager Express and
Cisco Unity Express. |
