Description

Implementing Cisco IOS Unified Communications (IIUC) v1.0 is a five-day instructor-led course that focuses on the knowledge and skills needed to implement Cisco VoIP networks consisting of voice gateways.

IIUC v1.0 also focuses on implementing Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.

IIUC v1.0, in conjunction with its prerequisite classes, (ICND1 v1.0 & ICND2 v1.0) or (CCNA v2.0), form the recommended training component for the new associate level certification, CCNA Voice.

Objectives

• Explain the benefits and components of a Cisco Unified Communications system
• Describe how traditional telephony systems operate
• Describe the basic operation, protocols, and components involved in a VoIP call and configure a gateway to support these calls
• Implement Cisco Unified Communications Manager Express to support a single site
• Install Cisco Unity Express, configure Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
• Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assistant

Prerequisites

• Skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1)
• The ability to configure and operate Cisco routers and switches

Who Should Attend

• Network Administrators
• Network Engineers
• Network Managers
• Systems Engineers
• Network Designers

• Course Introduction
  • Overview
  • Course Goal and Objectives
  • Course Flow
  • Additional References
  • Your Training Curriculum
• Module 1: Cisco Unified Communications Systems Introduction
  
  • Lesson 1: Introducing the Cisco Unified Communications System
  • Lesson 2: Understanding Cisco Unified Communications Applications
• Module 2: Traditional Telephony Operations
  • Lesson 1: Understanding Traditional Telephony
  • Lesson 2: Introducing Analog Circuits
  • Lesson 3: Introducing Digital Circuits
• Module 3: VoIP Fundamentals
  • Lesson 1: Understanding Packetization
  • Lesson 2: Introducing VoIP Signaling Protocols
  • Lesson 3: Implementing VLANs, Trunks, and Inter-VLAN Routing
  • Lesson 4: Preparing the Network to Support Cisco Unified Communications
  • Lesson 5: Connecting a VoIP System to a Service Provider Network
  • Lesson 6: Understanding Call Setup and Digit Manipulation
  • Lesson 7: Describing QoS
• Module 4: Cisco Unified Communications Manager Express Implementation
  
  • Lesson 1: Introducing Cisco Unified Communications Manager Express
  • Lesson 2: Defining Ephone-dn and Ephone
  • Lesson 3: Configuring Cisco Unified Communications Manager Express to Support Endpoints
  • Lesson 4: Implementing Basic Voice Features
  • Lesson 5: Maintaining a Cisco Unified Communications Manager Express System
• Module 5: Cisco Unity Express Implementation
  
  • Lesson 1: Introducing Cisco Unity Express
  • Lesson 2: Implementing Cisco Unity Express
• Module 6: Cisco Smart Business Communications System Implementation
  
  • Lesson 1: Introducing the Cisco Smart Business Communications System
  • Lesson 2: Implementing the Cisco Smart Business Communications System Voice Features
  • Lesson 3: Implementing Additional Cisco Smart Business Communications System Features
  • Lesson 4: Maintaining a Cisco Smart Business Communications System