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Description
Cisco Unified Provisioning Manager is a reliable and
scalable Web-based provisioning solution to manage a company’s critical
next-generation communications services. The Cisco Unified Provisioning
Manager (CUPM) v1 course teaches students how to effectively use the
Cisco Unified Provisioning Manager application. The focus of this
course is to have students use this product to learn how to provision
Cisco Unified Communications initial deployments as well as to provide
ongoing operational provisioning and activation services for individual
subscriber changes. The student will use the Cisco Unified Provisioning
Manager application to manage subscribers, order products and services
for subscribers, provision the Cisco Unified Communications
infrastructure, track phone and directory numbers in an inventory,
implement business abstractions for workflow processes that may require
approving orders for delegation, and configure provisioning attributes
that are applied to the services on an order during activation. The
students will reinforce what is discussed in the lecture using hands-on
lab exercises.
Please note: Students need to provide their own Windows-based laptops and 15-ft-or longer ethernet cables.Objectives
- Describe what is meant by the term “Unified Communications,”
describe the management space, and the Cisco suite of products for
managing the Cisco Unified Communications System
- Discuss the associated network management needs and challenges
- Effectively use Cisco Unified Provisioning Manager to:
- Auto-configure a Unified Communications environment by domains and service areas
- Push infrastructure configurations out to new networks
- Load subscriber data or migrate legacy subscriber data
- Administer individual adds, updates or deletes through a
single interface and synchronize it across the Unified Communications
environment
- Roll out new subscribers and services automatically on existing Unified Communications networks
After completing this two-day course, students will
be able to use these products to properly provision Cisco Unified
Communications networks, consisting of Cisco Unified Communications
Manager, formerly called Cisco CallManager, Cisco Unified
Communications Manager Express, Cisco Unity, Cisco Unity Express, and
Cisco Unity Connection. Students will meet these objectives by applying
the information learned in the lectures through hands-on lab exercises.
Prerequisites
- Basic Microsoft Windows user-level knowledge
- Basic Web browser usability
- TCP/IP networking experience
- Basic Cisco router and switch configuration
- Basic IP Telephony network administration skills
- Familiarity with the implementation and administration of the following applications:
- Cisco Unified Communications Manager
- Cisco Unified Communications Manager Express
- Cisco Unity
- Cisco Unity Express
- Cisco Unity Connection
Who Should Attend
This course has been written for voice
network administrators who will be provisioning Cisco Unified
Communications products. System Adminstrators who manage the Cisco UPM
server and prepare the network devices for network management services
should also take the class. The following are the primary audience for
this course:
- Voice network administrators & operators
- System administrators, system integrators, professional services and consultants
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