CNR v7.0-BAC v4.0 - Cisco Network Registrar/Broadband Access Center Combo Class
Duration:
Description
The Cisco CNR / BAC course is an instructor-led
five-day course focusing on learning skills required to configure DNS,
DHCP, and device bootfiles for DOCSIS and PacketCable Customer Premise
Equipment, using Cisco Network Registrar (CNR) and Cisco Broadband
Access Center application server suites . IP Address Management of
traditional computer clients like Personal Computers, workstations,
printers and mobile devices will also be covered.
The ideal candidate would be someone who has worked
in a data network or Cable Provider DOCSIS environment but lacks hands
on experience configuring Cisco DNS, DHCP, and device provisioning
products. This course will serve to educate students on the protocols
and configuration. For candidates working in an Enterprise or Campus
(not Cable Service Provider) environment, the first 3 days comprise a
standalone CNR course. Personnel who support Cable MSO’s should attend
all 5 days.
Students will receive extensive hands-on experience
in addition to lecture. Each student will configure their own DHCP,
DNS, and BAC server. Students will run simulation tools to simulate
booting DOCSIS cable modems and PCs on a network. Testing will include
high availability architectures for DHCP, DNS and device provisioning
for Cable Service Provider, Enterprise, and Campus environments.
Objectives
Install CNR and BAC in a Sun hardware environment.
Describe the DNS protocol and how it is used to perform hostname resolution.
Describe the different types of DNS server configurations for
extending the reach of a LAN and the methods that can be used with a
focus on RF wireless access.
Use both the command-line interface and web user interface to configure DHCP and DNS objects.
Configure CNR DNS and DHCP for an IPv6 environment.
Configure DHCP objects for multiple scopes, policies, and networks.
Perform system administration duties for CNR and BAC software running in each of the supported operating systems.
Configure CNR and BAC to support classes of service for network devices.
Describe the feature set and functionality of Cisco Broadband Access Center.
Describe the boot-up sequence of DOCSIS Cable Modems and other network devices behind the CM.
Describe the different types of servers which make up the Head-End and Regional Data Center in a BAC and CNR environment.
Use tools to simulate cable modems booting on a network and getting proper configurations to allow network communications.
Troubleshoot problems within a provisioning environment that would prevent cable modems from receiving device configurations.
Prerequisites
Basic computer literacy
Basic Unix (Solaris) shell navigation skills
Basic Internet usage skills
Basic knowledge of routing and IP Addressing for TCP/IP networks.
Who Should Attend
Cisco Engineers and Systems Engineers
Cisco Ecosystem Partner Engineers
Network Administrators
System Administrators
Network Engineers
Network Managers
The secondary audience for this class is as follows:
Systems/Software Managers
Network Designer
Project Manager
Course Outline
Section 1 - Course Introduction
Instructor and Student Introductions
Administrivia and other Miscellany
General overview of BAC and CNR product uses
Section 2 - Introduction to Cisco Network Registrar
Identify the key features of CNR 7.0
Identify the advanced features of CNR 7.0
Understand and identify the components of the CNR architecture and the supported hardware platforms
Identify the user interfaces available in CNR 7.0
Understand user interface differences between 5.x, 6.x, and 7.0
Install, start and troubleshoot CNR 7.0
Section 3 - DHCP Protocol Overview
Explain the major advantages and limitations of the DHCP protocol
Identify the messages exchanged between the DHCP client and server in the process of DHCP address leasing
Explain the DHCP client states as it acquires and maintains its lease
Explain the factors to consider when determining DHCP lease time
Section 4 - Configuring DHCP
Define: cluster, policy, scope.
Configure DHCP policies.
Configure DHCP scopes.
Identify four limitations of the DHCP protocol
Section 5 - Configuring Client-Class and Clients
Explain the function and purpose of the client class feature.
Define clients, client-classes, scope-selection-tags, inclusion- and exclusion-criteria and the default client
List the steps in the configuration of class-of-service.
Identify the levels of the policy hierarchy.
Explain the factors that affect scope, policy, and options selection and how they relate to client-class
Configure clients and client-classes
Configure the DHCP server to use client-class to distinguish between different client types
Understand Client Classes related to Broadband Cable features
Class of Service selection – Understanding Relay Agent Information Option (option 82) and Expressions based on Option 82.
Section 6 - Troubleshooting CNR DHCP
Find DHCP server status and statistics
Identify the conditions that decrement the health status for the DHCP server
Use and search the DHCP server log files to find potential problems
Understand and configure debug settings on the DHCP server
Identify and understand the most common errors
Section 7 - DHCP Failover
Identify the purpose, advantages and limitations of DHCP Failover
Identify and describe and configure the three types of failover configurations
Understand failover protocol operation and the various transition states of partner servers
Configure and synchronize failover server pairs
Configure load-balancing
Check the status of and troubleshoot failover configurations
Detect and handle network failures
Section 8 - DNS Protocol Review
Identify the purpose and structure of the DNS
Identify the function of a name server
Define critical DNS terms
Identify the difference between a zone and a domain
Identify the difference between a forward zone and a reverse zone
(optional) Identify the steps in the process of query
resolution, including the difference between recursive and iterative
queries
(optional) Identify the value of caching and explain why it is useful
Section 9 - DNS Configuration
Define terms related to DNS configuration
Use the CNR Web UI to configure the DNS server with new primary forward and reverse zones
Use the CNR Web UI to configure secondary zones forward and reverse zones
Configure CNR zones to accept Dynamic DNS Updates
(optional) Identify the purpose and function of Subzone Delegation, Root Name Servers, Forwarders, and Resolution Exceptions
(optional) Identify the function of advanced DNS server
functions such as round robin, subnet sorting, incremental transfer,
and notify
(optional) Configure Delegated zones and forwarders
Section 10 - High Availability DNS
Understand the limitations of DNS and the need for HA DNS
Understand how to design a HA DNS server pair
Configure HA DNS servers
Understand how the HA DNS servers synchronize data
Understand how HA DNS operates during a failure
Section 11 - Dynamic DNS configuration
Understand Dynamic DNS update functionality and configuration
CNR Interaction with 3rd party DNS
Section 12 - Troubleshooting CNR DNS
Find DNS server status and statistics
Use and search the DNS server log files to find potential problems
Configure debug settings on the DNS server
Identify and understand the most common errors
Use nslookup and dig to test DNS operations
Section 13 - Introduction to the Regional Cluster
Understand the difference between Local and Regional Cluster
Identify functions performed by Regional Cluster
Install and configure a Regional Cluster
Configure local clusters and single-sign-on
Section 14 - Address Space Management
Define the key terms used in address space management
Configure and manage address blocks
Delegate address space to local clusters
Configure and manage subnets
Push subnets to local clusters and routers
Section 15 - Address Space Reporting
Configure and run subnet utilization reporting
Configure and run lease history reporting
Section 16 - Centralized DNS Management
Identify the DNS management tasks that can be performed at the Regional Cluster
Create new DNS zones and push them to the local clusters
Understand the functions of zone distributions
Configure and use a zone distribution
Section 17 - Configuring Failover with the Regional Cluster
Configure local clusters for failover from the regional cluster UI
Check the status of failover from the regional cluster UI
Section 18 - Managing Administrators, Groups and Roles
Identify administrative roles in CNR
Describe access controls for the web UI and command line interface (CLI)
Configure administrative users and assign roles
Create constrained administrative roles
Section 19 - Server and Database Maintenance
Identify and configure the mechanisms through which CNR system status can be reported
Identify and configure the methods through which CNR can report problems with system operations
Explain the purpose and use of the CNR TAC Tool
Explain the process by which CNR’s databases can be backed up and restored
Section 20 - CNR Troubleshooting Lab Exercise
Demonstrate sound understanding of all areas of CNR by solving break/fix lab exercises
Section 21 - BAC Introduction
Course Introduction
Introduction to Cisco Broadband Access Center
DOCSIS provisioning review
Introduction to the BAC server distributed architecture
Describe the feature set and function of BAC) components:
Regional Distribution Unit, Device Provisioning Engine and Kerberos
Protocol Server (KDC)
Introduction to the lab environment
Section 22 - Installation of BAC 4.0
Review the activities associated with installing BAC 4.0
Section 23 - What is new with BAC 4.0
Review the new and improved features of BAC 4.0
i. Scalability and Performance
ii. IPv6
iii. Standards and Devices Supported
iv. RDU Lease Query Enhancements
v. DHCP Relay Agent
vi. Provisioning Group Updates and DPE Enhancements
vii. Properties Hierarchy
viii. Security Enhancements
ix. Diagnostic / Troubleshooting Enhancements
Section 24 - CNR and BAC Integration
Installing and Configuring the CNR Extension Points
Configuring CNR objects required for BAC integration
CNR and BAC intercommunications
Section 25 - Device Provisioning Engine
Configuration of the software DPE
DPE behavior
DPE data population
Administrative Management and Configuring of Provisioning Group capabilities
Configure provisioning interfaces
Configure CNR extension interface
Enable southbound services (TOD, TFTP)
Section 26 - Regional Distribution Unit Configuration
RDU Behavior
Enabling provisioning group capabilities
Provisioning in promiscuous mode with BAC
DOCSIS provisioning with BAC servers
Managing TFTP files
RDU System Administration
Section 27 - IPv6
IPv6 Management and Provisioning Services
RDU API DeviceID interface (MAC, DUID, FQDN)
RDU SNMP over IPv6 transport (device disruption)
DPE Configuration Cache (MAC, DUID)
CNR-EP DHCPv6 extension
Section 28 - Updated Cable Standards Support
Review Device and Feature Support
DOCSIS 3.0 (CMTS, CM, CPE)
PacketCable 1.5 (MTA)
OpenCable Host 2.0
Section 29 - BAC PacketCable Support
Security Overview
PacketCable Introduction
PacketCable Provisioning Review
PacketCable Provisioning Details
PacketCable Call Management Overview
KDC Installation and Behavior
Configuring the DPE for PacketCable
Section 30 - Redundancy and Database Backups and Recovery
Redundancy within a BAC environment
Describe native BAC tools that backup and restore the database
Using the BACC ToolsSuite to create an RDU archive
Section 31 - Upgrading to BAC 4.0
Upgrade procedure for BAC servers – segmented, ordered and progressive
Backwards Compatibility
Section 32 - API Scripter
Using the API Scripter to automate tasks
Configuring the API Scripts to add boot files and client data
Section 33 - Troubleshooting
Troubleshooting provisioning problems within the BAC environment